Mytee® Repair Center
D.D.S. Service FAQ
How Do I Schedule my Repair?
You can call us from 9am-5pm to schedule a time to drop off your machine or you can fill out the contact form below to schedule via email.
How Much Will It Cost?
D.D.S. Charges an hourly rate of $144.95 per hour. Our minimum repair charge is one hour. Depending on the issue described, we can give a generate quote via email of over the phone.
What's The Average turnaround For Repair?
If we have the parts in-stock, it can take 1-2 business days. If need need to special order parts, it can take up to 7-10 business days.
Does My Repair Have A Warranty?
Yes! D.D.S. offers a 30 day labor warranty on any part that was repaired.
What If My Machine Is Still Under Warranty?
As an authorized Mytee® Service Center, your machine might be eligible for warranty coverage. We contact Mytee® and handle all service claims.
**Proof of purchase is required**
Schedule For Service
Direct Detail Supply
1250 Alma Ct San Jose, CA 95112
PLEASE CALL TO MAKE AN APPOINTMENT
Monday - Saturday - By Appointment Only.
Sunday, Closed
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